Privacy policies
This policy is defined in accordance with the entry into force of Statutory Law 1581 of 2012, partially regulated by Decree 1377 of 2013, which aims to dictate the general provisions for the protection of personal data and develop the constitutional right to the information that all people have to know, update and rectify the information that has been collected about them in databases or files, as well as the other rights, freedoms and guarantees of which they are holders, enshrined in article 15 of the Political Constitution. Thus, Ludikraft Design, taking into account its status as the person responsible for the processing of personal data that assists it, is allowed to formulate this text in order to effectively comply with said regulations and especially for the attention of queries and claims about the processing of personal data collected and handled by Ludikraft Design. The right to HÁBEAS DATA, is the one that everyone has to know, update and rectify the information that has been collected about them in files and data banks of a public or private nature, guaranteeing all citizens the power of decision and control over their personal information. Therefore, Ludikraft Design, accepts such provisions taking into account that for the development of its corporate purpose, it is continuously collecting and carrying out various treatments to databases of customers, partners, suppliers, business partners and employees. By virtue of the foregoing, within the legal and corporate duty of Ludikraft Design to protect the right to privacy of people, as well as the power to know, update or request the information that is filed about them in databases, Ludikraft Design has designed this policy for the management of personal information and databases in which the treatment of Personal Information to which you have access through our website, email, physical information, messages from text, voice message, applications, telephone calls, face to face, and in general through all current physical or electronic means, or that in the future, as well as through third parties who participate in our business relationships or legal with all our clients, employees, suppliers, shareholders, strategic allies and related parties. In light of this policy, "User" is generally understood to be any natural person whose personal data is subject to Treatment, and specifically to Clients, Suppliers, and third parties. This privacy and data protection policy will be adjusted to the extent that the regulations applicable to the matter are regulated and new provisions come into force.
Ludikraft Design may change this policy from time to time by updating this page. You should check this page from time to time to make sure you are happy with the changes. This policy is effective as of June 1, 2021.
RESPONSIBLE FOR THE TREATMENT OF YOUR PERSONAL DATA
Ludikraft Design.
Main address: Carrera 48A # 174A Bogotá DC Colombia.
Managing Director: William A. Suárez C.
The person responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides the purposes and means of processing personal data.
For security reasons and to protect the transmission of personal data and other confidential content (for example, orders or inquiries to the responsible person), this website uses an SSL or. TLS encryption. You can recognize an encrypted connection by the string "https: //" and the lock symbol in the line of your browser.
The area responsible for handling requests, queries or claims in charge of receiving and channeling all requests and concerns is the Customer Service area via email info@ludikraft.com
DATA COLLECTED
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When you visit our website, we collect certain information about your device, your interaction with the web, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer service. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information."
If you only use our website for informational purposes, that is, if you do not register or provide us with Personal Information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:
Our website visited.
Date and time of access.
Amount of data sent in bytes.
Source / reference from which you came to the page.
Browser used.
Operating system used.
IP address used (if applicable: anonymously).
If you use our website for the purpose of purchases, subscriptions, request for specific information or of any nature where personal data is necessary, the Personal Information obtained, which in any case is private data that is not available to the public, would be:
Names and Surnames / Company Name.
Type and number of identification document.
Dates of birth and gender.
Landlines and contact cell phones (personal or work).
Addresses and email (personal or work).
This website only collects identifying data. At no time will specially protected data be requested.
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WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?
Anyone has the right to obtain confirmation about themselves, if Ludikraft Design is treating their personal data.
Interested Users have the right to:
Request access to personal data related to the interested party.
Request its rectification or deletion.
Request the limitation of your treatment.
Oppose the treatment.
Request the portability of the data.
Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defense of claims.
By exercising your right to data portability, you will have the right to have personal data transmitted directly from controller to controller when technically possible.
The interested parties will also have the right to effective judicial protection and to file a claim with the supervisory authority if they consider that the processing of personal data that concerns them violates the Regulation.
HOW DO WE OBTAIN YOUR DATA?
The personal data that we process at Ludikraft Design comes from:
Contact Form.
Subscription form.
Comments on the posts.
Sales form.
Ludikraft Design does not have access to your confidential payment data as that is between you and the payment gateways provided by Wix.com, our online store provider, which are Mercado Pago, PayPal and PayU.
PURPOSE OF THE PROCESSING OF YOUR PERSONAL DATA
We use your personal information to provide you with our services, including: offering products for sale, processing payments, shipping and completing your order, improving our products and services, responding to your requests, and keeping you updated on new products, services, and offers.
By providing your Personal Information, you consent to your information being collected, used, managed and stored by Ludikraft Design, only as described in the Terms and Conditions and in this Privacy Policy.
At Ludikraft Design there are different systems for capturing personal information and treating the information provided by interested persons with the following purpose for each capture system (forms):
Contact form: The purpose is to maintain the communication object of the matter itself indicated in the contact form.
Subscription form: The purpose is to inform about both commercial and non-commercial matters.
Comments in the posts: The purpose is to show information about the comment to the rest of the visiting users, in addition to allowing communication or alerts if so chosen by the user.
Sales form: The purpose is to start the commercial activity determined in the form in question, which will continue via email.
There are other purposes for which we process your personal data:
To guarantee compliance with the conditions of use and applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.
Other non-identifying data obtained through some cookies that are downloaded to the user's computer when browsing this website are also collected.
To manage social networks. Ludikraft Design can have a presence on social networks. The treatment of the data that is carried out of the people who become followers in the social networks of the official Ludikraft Design pages will be governed by this section. As well as those conditions of use, privacy policies and access regulations that belong to the social network that is appropriate in each case and previously accepted by the user of Ludikraft Design. It will process your data for the purpose of correctly managing your presence on the social network, reporting activities, products or services of Ludikraft Design. As well as for any other purpose that the regulations of social networks allow. In no case will we use the profiles of followers on social networks to send advertising individually.
Verify, verify and validate the data provided.
Control and prevention of fraud.
Control and prevention of money laundering and financing of terrorism.
The processing of your Personal Information is based on:
Your consent.
The performance of the contract between you and the website.
Compliance with our legal obligations.
Protect your vital interests.
Perform a task performed in the public interest.
For our legitimate interests, they do not override your fundamental rights and freedoms.
Ludikraft Design does not sell, distribute or lease your Personal Information to third parties, nor will it do so in the future without prior consent. However, in some cases collaborations with other professionals may be carried out, in those cases, consent will be required from users informing about the identity of the collaborator and the purpose of the collaboration. It will always be done with the strictest safety standards.
LEGITIMATION FOR THE PROCESSING OF YOUR DATA
The legal basis for the processing of your data is: consent.
To contact or make comments on this website, consent is required with this privacy policy.
The prospective or commercial offer of products and services is based on the consent that is requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.
Also the contracting of products and services according to the Terms and Conditions.
FOR HOW LONG DO WE KEEP YOUR DATA?
The personal information provided will be kept:
As long as a commercial relationship of the products or services is maintained.
Until its deletion is requested by the interested party.
Period from the last confirmation of interest: 1 year.
The preservation of your Personal Information helps us to provide you with a better service as described in these Privacy Policies.
TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?
Many tools that we use to manage your data are hired by third parties.
To provide services strictly necessary for the development of the activity, Ludikraft Design shares data with the following providers under their corresponding privacy conditions:
Google Analytics: a web analytics service provided by Google Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses "cookies", which are text files located on your computer, to help davidcuesta.es analyze the use made by users of the website. The information generated by the cookie about your use of Ludikraft Design (including your IP address) will be directly transmitted and filed by Google on servers in the United States.
Facebook Pixel: a web analytics service provided by Facebook Inc. a California company whose main offices are at 1 Hacker Way, 94025 Menlo Park, United States. Facebook Pixel uses “cookies”, which are text files placed on your computer, to help Ludikraft Design analyze how users use the website. The information generated by the cookie about your use of davidcuesta.es (including your IP address) will be directly transmitted and filed by Facebook Inc. on servers in the United States.
Web platform: Wix.com, Inc. domiciled in the USA. More information at: https://support.wix.com/es/who-were/about-de-wix. Wix.com, Inc. processes the data in order to perform its web platform services to Ludikraft Design.
COOKIES
A cookie refers to a file that is sent in order to request permission to be stored on your computer, by accepting said file it is created and the cookie then serves to have information regarding web traffic, and also facilitates future visits to a web recurrent. Another function that cookies have is that with them the web can recognize you individually and therefore provide you with the best personalized service on its web.
We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. This information is used only for statistical analysis and then the information is permanently deleted. You can delete cookies at any time from your computer. However, cookies help to provide a better service on websites, you do not give access to information from your computer or from you, unless you want it and provide it directly. You can accept or deny the use of cookies, however most browsers automatically accept cookies as it serves to have a better web service. You can also change your computer settings to decline cookies. If they are declined, you may not be able to use some of our services.
ACCURACY AND VERACITY OF THE DATA
As a user, you are solely responsible for the veracity and correctness of the data that you send to Ludikraft Design, exonerating them of any responsibility in this regard.
Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. The user agrees to provide complete and correct information in the contact or subscription form.
ACCEPTANCE AND CONSENT
The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment thereof by Ludikraft Design in the manner and for the purposes indicated in this privacy policy.
REVOCABILITY
The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by communicating it to Ludikraft Design in the terms established in this Policy. This revocation will in no case be retroactive.
CHANGES IN THE PRIVACY POLICY
Ludikraft Design reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, Ludikraft Design will announce on this page the changes introduced with reasonable anticipation of their implementation.
TREATMENT AND DATA SECURITY PERSONALE S
Ludikraft Design is committed to the use and treatment of the personal data of users, respecting their confidentiality and using them in accordance with the purpose thereof, as well as to comply with its obligation to save them and adapt all measures to avoid alteration , loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.
This website includes an SSL certificate. It is a security protocol that makes your data travel in an integral and safe way, that is, the transmission of data between a server and web user, and in feedback, is fully encrypted or encrypted.
Ludikraft cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access to them by third parties.
With regard to the confidentiality of the processing, Ludikraft Design will ensure that any person who is authorized by it to process the client's data (including its staff, collaborators and providers), will be under the appropriate obligation of confidentiality (either a duty contractual or legal).
When a security incident occurs, upon becoming aware of Ludikraft Design, it must notify the User without undue delay and must provide timely information related to the Security Incident as it is known or when the User reasonably requests it.
We have procedures and security standards that allow us to: collect, transmit, store, manage, consult and use personal information, through secure protocols. The User of the data, by accepting this personal data treatment policy, declares to know and accept that their personal data may be subject to internal or external audit processes by companies in charge of this type of control. The foregoing, subject to the confidentiality of the information. Ludikraft Design reserves the right to modify its policies and procedures for the processing of personal data at any time and unilaterally. Any modification will enter into force and will have effects against related third parties from its publication in the corresponding channel.
CONTROLLING YOUR PERSONAL INFORMATION
If you have previously agreed to our use of your Personal Information for direct marketing purposes, you can change your mind at any time by emailing us at info@ludikraft.com .
We will not sell, distribute or lease your personal information to third parties.
This privacy policy sets out how Ludikraft Design uses and protects any information that you provide to Ludikraft Design when you use this website.
Ludikraft Design is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.